Privacy Policy

1. Introduction

This Privacy Policy explains how Enzo's Seasonings ("Enzo's Seasonings," "we," "us," or "our") collects, uses, discloses, and protects information about you when you visit enzosseasonings.com (the "Site"), create an account, place an order, or otherwise interact with us. By using the Site, you agree to the practices described in this Policy.

If you do not agree with this Policy, please do not use the Site.

2. Information We Collect

2.1 Information You Provide Directly

• Account information: When you create an account, we collect your name, email address, and a password (stored in encrypted/hashed form).
• Profile information: Your saved profile may include your name, shipping and billing address, phone number, and email address.
• Order information: Products purchased, order history, order amounts, and related transaction details.
• Payment information: Payment card or other payment details, which are collected and processed by Stripe. We do not store full payment card numbers on our servers.
• Reseller / tax-exemption information: If you apply for tax-exempt purchasing as a verified retailer, we collect your reseller's certificate or resale/seller's permit and the information it contains, which may include your business name, business address, and tax identification or permit number.
• Communications: Information you provide when you contact customer support or correspond with us.

2.2 Information Collected Automatically

When you use the Site, we automatically collect certain information through cookies and similar technologies, including:

• Device and browser information (IP address, browser type, operating system).
• Usage data (pages viewed, links clicked, time spent on the Site, referring URLs).
• Log data and session identifiers.

See Section 4 (Cookies and Tracking Technologies) for details.

3. How We Use Your Information

We use the information we collect to:

• Process, fulfill, and manage your orders, including payment and shipping.
• Create and maintain your account and display your order history.
• Verify and apply tax-exempt status for qualified reseller purchases.
• Send transactional emails about your order status (confirmation, processing, shipment, and delivery).
• Send a follow-up email after delivery thanking you for your purchase and inviting you to leave a review.
• Operate, maintain, secure, and improve the Site.
• Detect and prevent fraud and abuse.
• Comply with legal, tax, and regulatory obligations.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, keep you logged in, remember the contents of your cart, save preferences, and understand how the Site is used. Cookies we use generally fall into these categories:

• Strictly necessary cookies — required for core functions such as account login, checkout, and security.
• Functional cookies — remember your preferences and settings.
• Analytics cookies — help us understand Site usage so we can improve it.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Site, including the ability to log in or complete a purchase.

5. How We Share Your Information

We do not sell your personal information. We share information only as described below:

• Service providers: We share information with vendors who perform services on our behalf, such as our payment processor (Stripe), shipping and fulfillment providers, email service (SendGrid), and hosting provider. These providers are permitted to use your information only to perform services for us.
• Tax authorities: We may provide reseller certificate and exemption information to tax authorities as required to substantiate tax-exempt transactions.
• Legal compliance and protection: We may disclose information to comply with applicable law, legal process, or governmental request, or to protect the rights, property, or safety of Enzo's Seasonings, our customers, or others.
• Business transfers: If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

6. Email Communications

• Transactional emails (order confirmations and status updates) are part of the service and are sent for every order.
• A post-delivery thank-you and review-request email may be sent after your order is delivered. You may opt out of these and any other non-transactional emails using the unsubscribe link in the message or by contacting us at info@enzosseasonings.com.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services, and thereafter as required to comply with our legal obligations (including tax recordkeeping for reseller exemptions), resolve disputes, and enforce our agreements. You may request deletion of your account as described in Section 9, subject to records we are legally required to retain.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information, including encryption of passwords, row-level database security, HTTPS transmission, and reliance on a PCI-compliant payment processor for payment data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

9.1 California Residents (CCPA/CPRA)

If you are a California resident, you may have the right to:

• Know the categories and specific pieces of personal information we have collected about you.
• Request deletion of your personal information, subject to legal exceptions.
• Request correction of inaccurate personal information.
• Opt out of the sale or sharing of personal information. We do not sell or share personal information as those terms are defined under California law.
• Not receive discriminatory treatment for exercising your rights.

To exercise these rights, contact us at info@enzosseasonings.com.

9.2 Other U.S. State Residents

Residents of certain other states may have similar rights to access, correct, delete, or port their personal information. Contact us at info@enzosseasonings.com to make a request.

10. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us at info@enzosseasonings.com and we will delete it.

11. Third-Party Links

The Site may contain links to third-party websites or services (such as Google for reviews). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Policy from time to time. We will post the updated version with a revised "Last Updated" date, and material changes may be communicated by additional notice.

13. Contact Us

If you have questions about this Policy or our privacy practices, contact us at: